Due to USPS shipping policy, the basic USPS First Class Package option does not provide insurance or tracking outside of the United States . Once shipped, your tracking number will say that the package is still in the United States but that will be false & we will be unable to locate your package for you.
If you would like your package insured for up to $100, in the event it becomes lost or stolen, please purchase USPS Priority Mail or higher.
Without international tracking, please allow for 1 business month to pass before considering the package lost. In the event that your package becomes lost we are not responsible for refunding or exchanging your order.
If you would like tracking on your package, please purchase one of our USPS Priority Mail International or USPS Priority Express Mail International shipping options.
At the moment, we are unable to cover duties that may be charged to your goods when entering the country. In the event that this happens, we are very sorry for the inconvenience & hope you will understand the lack of control we have over that situation.
We are so thankful for the support we receive all across the world & want to do everything we can to serve you better. Thank you for your patience & understanding.